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At ISMG, we pride ourselves in delivering what we promised. Our goal is to ensure that we are exceeding your expectations in every aspect of your security needs. Accordingly, we would appreciate your candid remarks regarding how we are handling your security services.

Your evaluation of our services will enable us to correct any specific area that gives you pause, or needs strengthening.  Moreover, your candid remarks on our surveys will be used to enhance our sales, transitions, start-ups and ongoing service, so we can improve our service to both you and our future clientele and be more fully able to deliver what we promised - “a Transition and Partnership without Trauma.”

All fields below are mandatory.
ISMG Office Providing your service:
Your Company Name:
City:
State:
Phone:
Email:
Comments:

1) Overall, how do you rate the general level of service now being provided to your firm by ISMG.

High

5

4

3

2

1
Low

2) Over the Past six months has the level of service

Improved?
Remained the same?
Decreased?

How would you rate your overall satisfaction with ISMG concerning each of the points listed below?

3) The Quality and performance by ISMG Security Officers has been satisfactory or above

Strongly
Agree

5

4

3

2

1
Strongly
Disagree

4) The security personnel have met our exceeded expected appearance standards

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Strongly
Agree

5

4

3

2

1
Strongly Disagree

5) ISMG Management has been responive to your needs

Strongly
Agree

5

4

3

2

1
Strongly Disagree

6) ISMG has maintained satisfactory communications with you and your staff

Strongly
Agree

5

4

3

2

1
Strongly Disagree

7) The overall level of service provided by ISMG has met with your expectations

Strongly
Agree

5

4

3

2

1
Strongly Disagree

8) Would you recommend ISMG to other users of security services? yes no

If no, why not?