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Customer Logix is an award-winning database with 250,000 users at over 6,500 companies across the United States. However, ISMG has taken this technology tool and made it an assurance tool for our customers benefit. Customer Logix contains detailed Customer Information. For example, every communication between our client and any member of our staff, local or corporate, is recorded within Sales Logix the day of the interaction. Consequently, every call, letter, request, complaint and corrective action as well as all forms, letters and emails are captured and stored within your Account Ledger. As a result, you can rest assured that whenever your assigned Area Manager or General Manager is unavailable, you will not have to explain your concern, request or need to the replacement executive manager. Simply put, that manager will have access to your file within Sales Logix and will view a complete and accurate history – up to date and current. Moreover, this system can be accessed 24 Hours a Day from Office, Home or on the Road. |
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